Managed IT Services
Your IT department, or an extension of the one you have.
Full discipline page →Helpdesk and Remote Support
A number your staff can call and a queue that is actually worked, with most issues resolved remotely before anyone needs to drive anywhere.
On-Site IT Support
Scheduled visits and callouts for the work that cannot be done down a wire, by engineers who already know your environment.
Server Administration
Physical and virtual servers patched, monitored, backed up and capacity planned, rather than watched only when something fails.
IT Infrastructure Audits
An honest account of what you are running, what is out of support and what should be replaced first.
Asset and Licence Management
Every machine, warranty and licence on one register, so renewals arrive as a decision rather than a surprise.
Printer Fleet and Multifunction Support
Devices, drivers, consumables and the queue that always jams, handled under the same account.
Cloud and Software
Microsoft estate configured properly and actively managed, not simply resold.
Full discipline page →Microsoft 365
Tenants set up properly: mail flow, sharing rules, retention and conditional access, rather than default settings and hope.
Microsoft Azure
Virtual machines, storage and identity in Azure, sized to what you use and reviewed so the bill does not drift.
Intune and Device Management
Company devices enrolled, policy applied and lost hardware wiped remotely, without touching each machine by hand.
Backup and Disaster Recovery
Veeam backed up, tested and restorable, with a stated recovery time rather than an assumption.
Private and Hybrid Cloud Storage
Storage that suits the data, kept local where it must be and in the cloud where that is cheaper and safer.
Software Licensing and Procurement
Licences bought correctly the first time, in your name, with renewals tracked on your behalf.
One report, whether or not anything went wrong.
What you receive at handover
A drawing set
An asset register, licence schedule and server documentation, kept current for as long as we hold the account.
One point of contact
A helpdesk number your staff can call, answered by people who already know your environment.
Monitoring and reporting
Patch status, backup verification and ticket volumes reported monthly, whether or not anything went wrong.
The other three pillars are specified the same way.
Connect
Connectivity and Network Infrastructure, from the street outside to the desk upstairs.
Protect
Physical Security and Cybersecurity, held to one standard from the gate to the inbox.
Sustain
Solar and Power, Hardware Supply, Web and Hosting, Custom Applications.
Hand the running of it over.
A full managed service, cover for a team that is stretched, or a second opinion on what you are paying for now.