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Pillars/ 04 Sustain/ 04.4 Custom Applications
DISCIPLINE 04.4

Custom Applications

Bespoke web applications for the processes a spreadsheet has outgrown. We scope it, design it, build it, deploy it, then keep it, on the same account as the network it runs on.

Inputs
A1
Staff entry
Field and office, on any device
A2
Client portal
Requests and approvals, signed in
A3
Existing systems
Accounting, stock, CRM
.
The application
Built to your process
Your rules, including the exceptionsB1
One record, entered onceB2
Permissions per personB3
Audit trail, keptB4
Hosted, backed up and changed as the business changes.
.
Outputs
C1
Documents
Generated, identical every time
C2
Live figures
For the people who ask for them
C3
Notifications
Email and SMS, on the rules you set
A schematic, not a screenshot. Every application is drawn to this level and agreed before a line of it is built.
Drawing
APP-01
Sheet
1 of 1
Scale
NTS
What it covers

Six capabilities, built to your workflow rather than around a product.

01

Customer and Client Portals

A place for your clients to see their own information without emailing somebody for it. Statements, job status, documents and requests, behind a login you control.

AccessPer client, permissioned
Typical contentStatements, status, documents
ReducesInbound status enquiries
02

Booking and Scheduling Systems

Availability, bookings and reminders handled by the system rather than by a diary and a phone. Built around how you actually schedule, including the exceptions.

HandlesAvailability, booking, reminders
RemindersEmail and SMS
Built aroundYour rules, including exceptions
03

Inventory and Asset Registers

What you own, where it is and what condition it is in, on one register that the people in the field can actually update from a phone.

AccessDesktop and mobile
TracksLocation, condition, history
IncludedBarcode or QR labelling
04

Document Generation and Distribution

Certificates, reports, invoices and contracts generated from live data and sent automatically, identical every time and without a copy and paste error.

Generated fromLive data
FormatsPDF, email, portal
BenefitIdentical output, every time
05

Internal Dashboards on Live Data

The numbers management actually asks for, on a screen that is current, rather than in a spreadsheet somebody rebuilds on the last Friday of the month.

DataLive, from your systems
AudienceManagement and operations
ReplacesManually rebuilt spreadsheets
06

E-Commerce, Catalogue to Fulfilment

Selling online where the standard platforms do not fit the product, the pricing rules or the way fulfilment actually works in your business.

SuitsComplex pricing or fulfilment
IntegratesStock, accounting, delivery
PaymentsLocal gateways supported
01

Scope

We watch the process being done and write down what the software has to handle.

02

Design

Screens and data model agreed before development starts.

03

Build

Delivered in stages you can see and use, not as one reveal at the end.

04

Keep

Hosted, backed up, supported and changed as the business changes.

Specified alongside

03.3

AI and Automation

When a rule can do it without an interface at all.

Open →
04.3

Web and Hosting

The hosting, domain and mail this runs on.

Open →
03.2

Cloud and Software

Identity, storage and backup behind the application.

Open →
Begin

Describe the spreadsheet you have outgrown.

Most projects start with one process, one team and a fixed scope, rather than with a platform decision.

Call or message
013 004 0019